Privacy Policy

Last Updated: January 2024

1. Introduction

Alberto Torresi Sale Store (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luxeshoesshop.com or make a purchase from us.

By using our website, you consent to the data practices described in this policy. Our approach to data protection reflects the same premium standards that define our Italian-crafted footwear collection.

2. Information We Collect

We collect information that enables us to provide our sophisticated clientele with a seamless shopping experience for premium footwear:

Personal Information

• Identity Data: Name, title, gender
• Contact Data: Billing and shipping addresses, email address, telephone numbers
• Financial Data: Payment card details (processed securely through PCI-DSS compliant systems)
• Transaction Data: Details about payments and purchases
• Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
• Profile Data: Username and password, purchases or orders, preferences, feedback
• Usage Data: Information about how you use our website, products, and services
• Marketing Data: Your preferences in receiving marketing from us

Automatically Collected Information

Like most premium e-commerce platforms, we automatically collect certain information when you visit our site, including your IP address, device type, and browsing behavior. This information helps us enhance your shopping experience and improve our services.

3. How We Use Your Information

We use your personal information with the same precision and care that goes into crafting our premium Italian footwear:

• To Process Your Orders: Managing payments, fees, and charges while delivering your selected Alberto Torresi footwear
• Customer Service: Providing exceptional support that matches the quality of our products
• Personalization: Tailoring website content to your preferences and presenting products that align with your style
• Marketing Communications: With your consent, sending information about new collections, exclusive offers, and style inspiration
• Security: Protecting our website, business, and customers from fraud and unauthorized access
• Improvement: Using analytics to enhance our website, products, marketing, and customer relationships
• Legal Compliance: Fulfilling our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal information under the following legal frameworks:

• Performance of Contract: When processing is necessary to fulfill our agreement to provide you with products
• Legitimate Interests: To operate our business and provide you with the expected level of service
• Consent: Where we have obtained your explicit permission for specific processing activities
• Legal Obligation: When processing is necessary for compliance with legal requirements

5. Data Sharing and Disclosure

We treat your personal data with the same discretion expected by our discerning clientele. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website, processing payments, and delivering orders
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to protect our rights, property, or safety

We ensure all third parties respect the security of your personal data and process it in accordance with the law. We do not sell your personal data to third parties for marketing purposes.

6. International Data Transfers

As a global brand serving fashion-forward customers worldwide, your personal data may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

7. Data Security

We implement security measures that reflect our commitment to excellence, employing enterprise-level protection including:

• PCI-DSS compliance for all payment processing
• 256-bit SSL encryption for data transmission
• Secure servers with restricted access
• Regular security assessments and updates
• We never store complete payment details on our servers

While we implement robust security measures, no electronic transmission or storage method is 100% secure. We continuously work to enhance our security protocols to protect your information.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining retention periods, we consider the amount, nature, and sensitivity of the data, along with legal requirements.

9. Your Rights

As a valued Alberto Torresi customer, you have rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing your personal data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data

To exercise these rights, please contact us using the details provided below. We respond to all legitimate requests within one month.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Analytical Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Please note that disabling cookies may affect the functionality of our website.

11. Children’s Privacy

Our website is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website with an updated revision date.

13. Contact Us

Thank you for trusting Alberto Torresi with your personal information. We are committed to protecting your privacy with the same dedication we apply to crafting our premium Italian footwear.